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Call us: +91-022-61391995
Based on your condition, we first devise a Personalized Patient Care Program.
Every patient is different, they vary in age and capabilities, they suffer from different ailments, they require different treatment depending on the severity of their condition and they require different degrees of attention and explanation.
We first understand the patient as a person, then understand the disease and treatment regime in depth through the Doctor. With our deep understanding in patient care, we draw out a Personalized Patient Care Program.
Patients more often need more time and explanation on their treatment plan than what the doctor can afford to give them. It could be for a variety of reasons: the patient may not be as knowledgeable about the medical field, the patient may be more nervous about their prescribed treatment or the patient may be in an emotional state that requires more time and compassion. The family and loved ones want to help but lack the requisite knowledge and understanding of the disease and the patients condition. What the patient needs is a knowledgeable friend, philosopher, and guide to hand hold them through this journey.
Saarathi will provide you with your personalized Healthcare Coordinator who will hand hold you through this journey. The Health Coordinator will be a one-stop solution to the Personalized Patient Care Program and will be available 24X7 to answer queries and provide the necessary support to manage the disease.
Clear understanding of the disease helps the patient and his near and dear ones take informed decisions in consultation with their doctors. It also sets the basis for the Personalized Patient Care Program
‘If medicines could talk, they would introduce themselves and instruct their users too’. The first step towards managing the disease is about understanding the disease. With our deep understanding and vast experience in patient care we provide customized learning modules for the patient and their loved ones to understand the disease. Our learning aids leverage world-class virtual, 3D learning and education environments for better understanding and comprehension. We also walk the patient and his family members through the learning material and provide tele calling assistance to clarify any doubts they have.
The health records are available as a ready reckoner to the doctors, laboratories and most importantly to you and your family 24X7. Recording data, storing them and making it available to the right people at the right time and at the right place becomes our responsibility. The health records are not just a ready reckoner of your health but also helps you and your family members take an active part in your treatment. For instance, if a patient needs to undergo a test, Saarathi coordinates with the lab and updates the reports in the CRM to help them understand the disease progress. This data can be viewed by you, your doctor or even your family member at your convenience.
With the ability to monitor a patient’s health from afar, providers and care teams can catch problems sooner, reduce the need for office visits and improve the patient’s health. Point of care products help you monitor various health parameter at home. Depending on your condition, we put in place a system where, we monitor your health through remote or manual check-ups.
We set up email or SMS reminders for a number of applications like medication management, care plan task completion, appointments or general health reminders. For instance, a care coordinator can create an alert for a patient with congestive heart failure that will trigger if their weight increases more than 3 pounds in 24 hours. By tracking this patient’s weight, the care coordinator can intervene before a patient needs acute medical care – which comes at a much higher price.
Tele counselling – With our state of the art call center infrastructure supported by the latest CRM platforms and manned by 150 counsellors with expertise in more than 25 therapies and fluency in more than 15 languages, we monitor the patient’s progress, council the patient and provide the patient with the necessary guidance and reminders to manage their disease.
Physical counselling- Based on the condition, we also undertake physical counselling by expert counsellors involving personalized advice and lifestyle care for unique clinical conditions. With a network of counsellors in different geographic locations, we provide specific services to cater to all your needs and at your place of choice.
By optimally utilizing the health records, we monitor the patient’s progress and coordinate all the treatment requirements. For instance, if the patient needs a lab test done, we coordinate with the lab, get the samples collected from home, update the report on the health record for the doctor’s perusal and schedule the doctor’s appointment as required. We maintain a symbiotic relationship with all our stakeholders to ensure a hassle free and well-coordinated healthcare delivery.
Depending on your status, we arrange a doctor’s visit or accompany you for the doctor’s visit. We also provide complete professional care at home for elderly patients and undertake real-time monitoring remotely to ensure the quality of care.
In addition to the specific prescription drug, we carry and distribute the full assortment of products (in range and depth) to meet the needs of patients. Moreover, we deliver all the medicines used in our geographical area of activity within a short time span and at discounted rates. In addition, we also give the patient reminders for medicine management.
Struggles with medical expenses can lead individuals to file for bankruptcy. Any form of patient empowerment will fall short if, the required finances are not available to meet the medical treatment. Saarathi, through its tie-ups with various financial institutions, assist patients to get loans for their medical treatments.
Saarathi Healthcare Private Ltd is a dynamic Healthcare Company with a vision to democratize healthcare world over.
431/432 Lodha Supremus 2, A wing
Road No. 22, Wagale Estate
Thane West – 400604
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